Get Clarity SMS Privacy Policy

The Get Clarity SMS application and the associated Get Clarity SMS website available at ClarityCU.com/Texting are owned and operated by Clarity Credit Union (“us" "we" or "our"). This Get Clarity SMS Privacy Policy (the "SMS Privacy Policy") is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us through Get Clarity SMS. This includes "Personal Information," which is information about you that is personally identifiable such as your name, e-mail address, user ID number, and other non-public information that is associated with the foregoing, as well as "Anonymous Information," which is information that is not associated with or linked to your Personal Information and does not permit the identification of individual persons.

User Consent
By accessing or otherwise using Get Clarity SMS you agree to the terms and conditions of this SMS Privacy Policy and the associated Terms of Service (set forth on https://www.claritycu.com/twilio-short-code-terms-of-service.html) you expressly consent to the processing of your Personal Information and Anonymous Information according to this SMS Privacy Policy.

Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.

Regarding Children
Children under the age of 13 are not permitted to use Get Clarity SMS and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 13, we will take steps to remove that user's Personal Information from our databases. We recommend that children between the ages of 13 and 18 obtain their parent's permission before submitting information. By using Get Clarity SMS, you are representing that you are at least 18 years old, or that you are at least 13 years old and have your parents' permission to use Get Clarity SMS.

Collection and Use of Information

Personal Information
In general, we collect Personal Information that you submit to us voluntarily through Get Clarity SMS. 

Except as otherwise stated in this SMS Privacy Policy, we do not generally sell, trade, rent, or share the Personal Information that we collect with third parties, unless you ask or authorize us to do so.  In general, Personal Information you submit to us is used by us to provide you access to Get Clarity SMS, to improve Get Clarity SMS and to offer you additional information, opportunities, promotions and functionality from us.

We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of Get Clarity SMS and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service. We require our third-party service providers to promise not to use such information except as necessary to provide the relevant services to us.

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.

The Ability of Others to View Your Information
Helping you to protect your information is a vital part of our mission. It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish.

Third Party Sites and Advertising
Get Clarity SMS may contain links to other websites. Please be aware that we are not responsible for the privacy practices or the content of such other websites. We encourage our users to read the privacy statements of each website they visit. This Get Clarity SMS Privacy Policy applies solely to information collected by us through Get Clarity SMS and does not apply to these third-party websites. The ability to access information of third parties from Get Clarity SMS, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third-parties, their products, their services, other websites, locations or their content.

Your Choices Regarding Your Personal Information
We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional text or e-mail you receive or by contacting us directly (please see contact information below).

Feedback
If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this SMS Privacy Policy. You agree that any such comments and any email we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.

Security
We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.

Contact and Revisions
If you have questions or concerns about our Privacy Policy, please contact us at: [email protected]. This Privacy Policy is subject to occasional revision at our discretion, and if we make any substantial changes in the way we use your Personal Information, we will post an alert on this page. If you object to any such changes, you must cease using the Get Clarity SMS service. Continued use of Get Clarity SMS following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.