How to Protect Yourself

  • Never provide your personal or financial information to anyone online or over the phone unless you have verified their credibility. Most establishments will not call and demand an on-the-spot payment over the phone.
  • If you are encounter someone via phone or online and something seems fishy, hang up or exit the conversation. In cases involving charities, ask detailed questions about the individual, what establishment they are affiliated with, as well as addresses, phone numbers, website info, etc. to verify whether or not it adds up.
  • When in doubt, or if you feel you may have fallen victim to a unique scam or fraudulent operation, call your financial institution immediately and report the incident, along with any concerning activity you may have seen.

Contact Us:

If you suspect that you are a victim of a scam, fraud, or attempted fraud, call us and report it as soon as possible at 208.467.6583.

Gift Card Scams

Gift card kiosks can be found everywhere these days. This is great when you're in need of getting someone a quick gift. Unfortunately scammers have found a way to use these gift cards to scam consumers out of money. If you receive a call from someone urgently asking you to purchase gift cards for them or to pay them with gift cards it's a scam. Don't fall into the trap of purchasing gift cards and providing the gift card number and PIN to these scammers. Once the money on a gift card is used it's gone and can't be recovered. Remember, gift cards are for gifts, not for payments. Visit to report gift cards used in a scam.

Phishing Scams

Phishing scams typically appear as an email from a legitimate source or company with a familiar or trusted reputation. Often, these emails carry web links, imposter logos and signatures, and professional verbiage, so they are easy to fall for. If you ever receive an email that requests sensitive personal or account information, double check with your administrators to verify the legitimacy of such emails. Keep in mind that most institutions with established security guidelines will not request sensitive information via email.

P2P Fraud

P2P Fraud (or person-to-person) is when a scammer takes funds from individuals via person-to-person transfer apps such as PayPal, Venmo, CashApp, Zelle, and other similar apps. These apps allow individual consumers to transfer funds between one another via their linked bank accounts. The convenience of this has resulted in widespread popularity of P2P app utilization, which has also, consequently, opened windows of vulnerability for scammers to take these funds. Consumers might fall victim when they see a realistic ad listing on Craigslist or Facebook Marketplace requesting a down payment on expensive items. Or when buying concert tickets online from someone you don't know. These are ways that scammers can fool you into sending funds straight to their accounts. The best ways to avoid these scams are to: never send funds to a person you don't know, never click on random email or text links that you don't recognize, always verify that your transaction is going to the correct person, and read up on the terms and conditions of the app you're utilizing. If you have questions, you can always reach out to the support team of the apps you use to clarify any concerns.

Credit and Debit Scams

There’s nothing novel about credit and debit scams, as they’re very common and have been around for a while. Typically, this takes places when unauthorized sources have made unauthorized purchases by use of your credit or debit cards. These days, criminals can achieve this without even having your physical cards in their possession. Criminals can use your card number, PIN, or CSC code to successfully make purchase without your knowledge. Therefore, it’s important to keep an eye on your accounts so you can spot any suspicious activity in your transaction history.

Wire/Money Transfer Fraud

Similar to credit and debit fraud, wire/money transfer fraud takes place when criminals are able to obtain the necessary account information to transfer money from your account to others. In some cases, criminals are able to fool or trick consumers into providing this information to them under the guise of a legitimate entity. This can be avoided by making sure you never give out your account information to unverified sources.

Lottery and prize scams

This popular scam method involves contacting consumers informing them that they’ve won some kind of prize, be it a sum of money or an expensive piece of technology. Subsequently, they might be asked to provide account information for the purpose of depositing funds, or to charge something for a physical prize. After this, they take their money. Always be on guard if you’ve received a sudden/unexpected message that you’ve won a prize, as most prize venues will not request private sensitive information to claim a prize.

Romance/Love Interest Scams

Romance scams are rife throughout social media. These often start when a potential romantic partner follows, requests, messages, or reaches out in some fashion and uses contrived flirtatious banter to trick people into a love interest. If and when they are successful, they use a variety of tactics to take your funds, be it the promise to use that money for a plane ticket to visit, to help them with a personal emergency, or any other made-up reason. Best practice would be to never share account information with strangers you’ve interacted with anywhere on the internet.

Investment Scams

All too common in the growing world of asset investing, investment scams are one of the most common, and appear all over the digital gamut, including social media, email, phone calls, and many more. Typically, an investment scam will express the promise of “getting rich quick” and the tactics for how to do it---but not before you send them the funds necessary to do so—which might be explained as investment capital or even a fee for insider knowledge. This could be in real estate, stocks, cryptocurrency, or any other assets with high-yield potential. It is best to be in the habit of ignoring any such offers that come to you suddenly and seem fishy or too good to be true.

Time of Year Scams (tax season, open enrollment periods)

There are various times of year that hold finance-related significance, which means scammers are out taking advantage of individuals during those times. These types of scams usually involve impersonators of official organizations such as the IRS or insurance/benefit firms. They may call consumers and insist that they owe a sum of money for tax purposes and demand account information on the spot over the phone. Similarly, during open enrollment periods, scammers may demand account information for any recent changes or additions to employee benefits packages. These circumstances often lead to people thinking these are genuine requests and will provide account information—especially if they know they will owe taxes or have made changes to their benefits. Remember that the IRS and insurance firms will never call and demand money/account information on the spot.

Tech support, warranty, or distressed/in need calls

These types of scams are almost always done via phone call. The basis of these scams starts with the scammers calling your phone and informing you that they’ve discovered a problem with your computer hardware, that you have an extended warranty option, or that you have a family member who needs immediate financial assistance. In each case, almost invariably, you will be asked to provide account/bank information on the spot. Always remember to question calls like these and, if it seems fishy, hang up and check with your providers or family members to know for sure if there are any real issues.

Package text scams

This novel scam, which often comes in the form of a text or an email, disguises itself as a legitimate notification from carrier companies such as Amazon, FedEx, UPS, or USPS. It will usually reference a “recent delivery” and then provide a link for you to provide feedback or to check on the status of a shipped package or online order. You then might be asked to pay for shipping costs. With many people ordering packages online these days, it might be easy to fall for this one. A good way to check is to see if the link provided has the company name within the link. If you don’t see a carrier like Amazon, FedEx, or UPS listed in the address link, it’s highly likely that it is a scam.